WARRANTY RULES

2014-12-12

I.GENERAL RULES
Every product with a genuine stamp SOUNDMAX is guaranteed for one year.

II.FREE OF CHARGE WARRANTY
1. Warranty time is defined as the date on seal stamps of warranty letter of agents, but not exceed 45 days from the date on Soundmax genuine stamps.
2. Seal stamps on products must be obvious, undamaged and unerased.
3. Products must be intact.
4. Follow rightly instructions in user manual.

III.WARRANTY WITH CHARGE FEE

A.Hereafter cases are not guaranteed but only repaired with fee charge

1. Products are out of warranty.
2. Not to follow instructions in the user manual (connect wrong electrode, wrong voltage, wrong signal cables…)
3. Set products in bad medium (wet air, absorbent, high temperature…)
4. Broken by insects bite
5. Broken by natural disasters as flood, thunder and lightning
6. Products are broken by falling down
7. Broken by related device as computers, DVD or VCD
8. Signs show that products are repaired or changed technique specification willingly.
9. Products are rusted, scatched or worn out by time.

B.Charging fee

- Fee will be charged depending on broken products in each case, but not exceed 20 percents of repaired product value.
- “Value of product” is the selling price at the time of repair.

All advice and complaints about products, please contact:

+ WARRANTY CENTER: 14-16-18 Street 59, Ward 10, District 6, HCMC
Tel: (84-8) 3755 5264.

+ Agents distributing Soundmax products nationwide

Hotline: 091. 210. 2524
Website: www.soundmax.com.vn

TRUNG TÂM BẢO HÀNH SOUNDMAX

SoundMax Service Center

436/50/1 3/2 Street., Ward 12, Dist. 10, HCMC Tel : (028) 38.650.556 Hotline : (028) 36.102.524

SoundMax Service Center

126B Nguyen Huu Tho St., Ward. Hoa Thuan Tay, Dist. Hai Chau, Da Nang City Tel : (0236) 36.34.882 Fax : (0236) 36.34.882

SoundMax Service center

Address : 323 Thuy Khe, Tay Ho, Ha Noi. Tel : (024) 37.593.412

Can Electronics

Address: 12 Dinh Tien Hoang St., Ninh Kieu Ward, Can Tho City. Tel: (0710) 3.826.149

Viet Electronics

Address: Area 2nd New market, Nguyen Van Nha St., Ward 11, Vinh Long Town. Tel: (070) 3.826.593

Phu Electronic Store

Address: 28 Nguyen Truong To St., Ward Dien Hong, Gia Lai Tel: (0269) 3.823.732

Tin Nghia

Address: 258 Bui Thi Xuan St, Ward 2, Da Lat , Lam Dong. Tel : (063) 353.2455 Email: kdtringhia@yahoo.com

Hong Ha Co., Ltd

Address: 109 Nguyen Thi Minh Khai, Vinh City, Nghe An. Tel : (038) 3.833.933

Head office

Adress: 123-125 Song Hanh St., Ward 10, Dist. 6, HCMC
Tel: (84-28)3755 2433 - 434 (84-28) 3755 2756 - 757 - 758
Fax: (84-28) 5406 2665

Soundmax Service Center

HCM City: 436A/50/1 3/2 St., Ward 12, Dist. 10, HCMC
Tel: (028) 38650556 - Hotline : (028) 36102524

Da Nang: 1126B Nguyen Huu Tho St., Ward. Hoa Thuan Tay, Dist. Hai Chau, Da Nang City
Tel : (0236) 36.34.882 - FAX : (0236) 36.34.882

Ha Noi: 323 Thuy Khue – Tay Ho – Ha Noi City
Tel : (024) 37593412

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